PCCW Global expands its unified communications offering

Syntelligence’s platform offers a complete solution for the delivery of cloud communications services to enterprises and service providers

HKT (SEHK: 6823) – HONG KONG, June 3, 2015

PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider, has acquired Syntelligence, the group holding company which owns Voxclever, a UK hosted Unified Communications-as-a-Service (UCaaS) provider, and Weavesys, the software development business that has developed advanced service orchestration platform for unified communications.

Syntelligence’s service platform delivers integrated voice, video and collaboration solutions using the flexibility and agility of the cloud, allowing customers to avoid the need for capex-intensive investments.

The platform provides service providers with the ability to plug in, orchestrate, and manage best of breed unified communications components, integrating each element of the service life cycle, from creation and provisioning, through to reporting and billing. The platform provides full automation of all elements from “lead to cash”, affording service providers and their enterprise customers complete transparency and control over their communications services via an intuitive multi-tenant customer portal.

Mr. Marc Halbfinger, Chief Executive Officer of PCCW Global, said, “As businesses migrate to the cloud, demand has increased for integrated products which are delivered with a greater degree of self-service capability. The acquisition of the Syntelligence companies provides PCCW Global with the ability to accelerate the development of our global unified communications offering and deliver an easy to use, flexible self- service model for our customers.”

Hosted PBX services are increasingly being integrated into UCaaS offerings as users demand flexible solutions that incorporate voice, video, and mobility features. Rising mobility and Bring Your Own Device (BYOD) behavior, coupled with demand for a pay-per-use model with low cost of ownership, is driving worldwide demand for both hosted and on-premise deployed unified communications solutions.

Mr. Scott Goodwin, founder of Syntelligence, said, “The Syntelligence team is very pleased to join the PCCW Global family and are excited by the unique opportunity to integrate and extend our platform and services across PCCW Global’s extensive global footprint. This is a great opportunity for us to be part of a truly global company and to address the expanding demand for unified communications in some of the most exciting growth markets around the world.”

The transaction value is de minimus and does not constitute a notifiable transaction of HKT Trust and HKT Limited under Chapter 14 of the Rules Governing the Listing of Securities on the Hong Kong Stock Exchange.

About PCCW Global

PCCW Global is the international operating division of HKT, Hong Kong's premier telecommunications service provider, which is majority-owned by PCCW Limited. Covering more than 3,000 cities and 140 countries, the PCCW Global network supports a portfolio of integrated global communications solutions which include Ethernet solutions, IP solutions, fibre and satellite transmission solutions, managed services and solutions, international voice and VoIPX services.

PCCW Global maintains regional centres in Hong Kong, South Africa, China, Japan, Korea, Singapore, the United States of America, the United Kingdom, Greece, France, Belgium and the United Arab Emirates. To learn more about PCCW Global, please visit

About HKT

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centres.

Together with the highly successful media business of its parent company, PCCW Limited, HKT offers innovative media content and services across the PCCW Group's unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.

For more information, please contact:

Ivan Ho
PCCW Group
Tel:     +852 2883 8747
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Mr. Marc Halbfinger, CEO PCCW Global (4th from left), Scott Goodwin, Founder of Syntelligence (3rd from right), Frederick Chui, SVP Global Data Sales and Presales (2nd from right), Owen Best, SVP, VAS Business Development (right), Craig Price, VP, International Projects (left), Rex Engelking, VP, Cloud & Solutions Sales (2nd from left) and Neil Templeton, VP, Strategic Marketing (3rd from left) celebrate the successful acquisition of Syntelligence.